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Order-Related Questions
Q. What kind of support can I expect after buying Grapholic?
With each valid purchace of license , you will receive 1 year free email support and patches / fixes.
Q. What payment options are available?
Currently we are only supporting Paypal. Paypal is a very secure and famous Internet Money Transfer facility with which you can even use your credit card to buy the Software.
Q. What currencies do you accept?
USD.
Q. How can I Place an Order?
Go to our Purchase Page click on the order now button corresponding to the product you wish to purchase. Fill out all personal information fields in the order form. Please make sure that e-mail address you type is correct, because all important information regarding your order, your receipt, and your license code will be sent to this e-mail address.
Q. What will happen after I Place my Order?
Once your order has been processed successfully, we will send you an email containing download information with your license code. This may take from a few minutes to max two hours in most cases. Follow the instructions in your email to download the Full Version.
Please make sure that you are not blocking emails from sales@grapholicsoftware.com.
Q. When will I receive my Product?
After your order has been processed successfully, we will send you an email immediately with your license code. This may take from a few minutes to max two hours in most cases.
Q. I am not happy with Grapholic?
Allow us to improve! Please send us your feedback/complaints.
We offer a 15 day (from the day of purchase)
NO QUESTIONS ASKED money back scheme!
Money will be refunded through Paypal.
Q. How do I get any Special Discounts?
We offer multiple license purchase discounts all the time. You can see the details in the Purchase Page In addition to that, we offer discounts time to time. If a discount is offered at any time, we put that information in our website.
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